Shoe Return policy
Shoes may be returned for a refund or exchange within 14 days as long as they have not been worn or soiled. If you are unable to meet the 14 day deadline, simply request an extension.
Please make sure your teacher inspects shoes for correct sizing before returning.
Extra shoes can be sent out to customers in good standing. If you have received extra shoes, these need to be returned within 14 days. Return shipping of extra shoes is customer’s responsibility. Shoes returned after this time without notification are subject to 10% restocking fee.
A minimum postage charge of $6.50/priority is required for exchanges.
Please make sure that shoes are returned in the same condition as received.
We cannot accept shoes back if they have been worn, soiled, or are stretched out. Shoes should be returned in their plastic bag with laces tucked inside shoes or wrapped as they are received.