Hours of Operation
Monday - Thursday
7:30 am - 5 pm
(Eastern Standard Time)
Items may be exchanged or refunded if notified within 7 days of receipt.
Custom made and personalized items can not be returned unless they are defective or there has been an error on our part.
Soiled or worn items cannot be returned unless defective.
Please Note: Christmas gifts CAN be returned after the Holidays.
Broken or Damaged Merchandise
If you receive broken or damaged merchandise, save the box and call your local shipping office. They will give you claim processing instructions. Please notify our office immediately for claim processing assistance.
There is a minimum postage charge of $6.50 priority for exchanges.
Shipping outside the United States
Contact the office at (248) 573-7849 or email firstname.lastname@example.org for placing an order outside the United States.